Frequently Asked Questions

LGBTQ.ONE is open Monday-Friday from 8am-8pm, and closed on weekends and major holidays.

 THEAPP.ONE is a free, privacy-first web app created by LGBTQ.ONE to help members of The Community and its allies discover inclusive businesses, welcoming professionals, trusted local spaces, events, and community resources.

THEAPP.ONE works directly in your web browser with no downloads, no app store, and no complicated setup. Simply open the site on your phone, tablet, laptop, or desktop and begin exploring.

Our mission is simple:
Know BEFORE You GO.

THEAPP.ONE helps people feel safer, more informed, and more connected by highlighting businesses and organizations that openly welcome members of The Community and their allies.

Features include:
• Inclusive business listings
• Action Pages with photos, contact information, and quick-action buttons
• Community-focused resources and recommendations
• Fast, lightweight access designed to work on almost any device
• Guidance from Arti, our friendly AI guide

THEAPP.ONE was created as a living legacy of love and acceptance, with the goal of helping build stronger, safer, and more connected communities everywhere.

Yes. THEAPP.ONE is completely free for visitors to use.

There are no download fees, subscription fees, or hidden charges for members of The Community and its allies who want to explore welcoming businesses, trusted spaces, events, and community resources.

THEAPP.ONE is designed to work directly in your web browser with no app store download required. Simply visit the site and begin exploring.

Businesses and organizations may choose to purchase enhanced visibility through an Action Page, which helps support continued development, expansion, and maintenance of the platform.

Our goal is simple:
make it easier for people to Know BEFORE You GO.

No. THEAPP.ONE works directly in your web browser with no download required.

Simply visit THEAPP.ONE on your phone, tablet, laptop, or desktop and begin exploring immediately.

Because THEAPP.ONE is web based, it works across most modern devices and operating systems without needing to install a traditional app from an app store.

This approach helps keep things:
• fast
• simple
• lightweight
• privacy friendly
• accessible even in lower bandwidth areas

Our goal is to make discovering welcoming places as easy and frustration free as possible.

Yes. THEAPP.ONE is designed to work across most modern devices, including:
• Smartphones
• Tablets
• Laptops
• Desktop computers

Because THEAPP.ONE is web based, there is no special software required. Simply open your preferred web browser and visit the site.

THEAPP.ONE is optimized to provide a fast, lightweight experience that works across both Apple and Android devices, as well as Windows and Mac computers.

Our goal is to make access simple, reliable, and available wherever you are: so you can Know BEFORE You GO.

No. Visitors can explore THEAPP.ONE without creating an account or logging in.

Our goal is to make discovering welcoming businesses, trusted spaces, and community resources as fast and frustration free as possible.

Simply visit THEAPP.ONE and begin exploring.

Some future features or business tools may offer optional account-based functionality, but general use of THEAPP.ONE is designed to remain simple, accessible, and privacy friendly.

THEAPP.ONE is designed with a privacy-first philosophy.

We do not require visitors to create accounts or provide personal information simply to explore the platform. Basic website analytics may be used to help improve performance, understand general traffic patterns, and maintain site functionality, but our goal is to minimize unnecessary data collection whenever possible.

We believe people should be able to explore welcoming spaces and community resources without feeling heavily monitored or profiled.

No. LGBTQ.ONE and THEAPP.ONE do not sell personal information.

Our mission is centered around trust, safety, accessibility, and respect for members of The Community and their allies. We believe privacy matters, especially when people are exploring sensitive or personal topics related to identity, safety, and belonging.

Any information voluntarily shared through contact forms or communications is handled responsibly and used only for the purpose intended.

Arti is designed to provide friendly, helpful guidance while respecting user privacy.

Arti does not require visitors to create accounts or share unnecessary personal information in order to ask questions or explore resources. Conversations are intended to remain simple, respectful, and focused on helping users discover welcoming businesses, events, services, and community spaces.

Arti is part of LGBTQ.ONE’s broader commitment to creating a safe, accessible, and privacy-conscious experience for members of The Community and its allies.

An Action Page is a dedicated business page within THEAPP.ONE that helps visitors quickly learn about a business, organization, service, or community resource.

Action Pages may include:
• Photos and branding
• Contact information
• Website and social links
• Quick-action buttons
• Maps and directions
• Business descriptions
• Special offers or announcements

Action Pages are designed to help members of The Community and their allies feel more informed and confident before visiting a location: helping people Know BEFORE You GO.

Businesses and organizations can join THEAPP.ONE by contacting LGBTQ.ONE or submitting their information for review.

Once approved, we help businesses create or update their Action Page with important details, photos, contact information, and links that help visitors learn more about their business and values.

Our goal is to make participation simple, welcoming, and accessible for businesses of all sizes.

THEAPP.ONE is free for visitors to use.

Businesses that would like an enhanced Action Page, additional visibility, or promotional features may choose from available participation options and promotional packages.

Pricing and special offers may vary over time. Businesses are encouraged to contact LGBTQ.ONE directly for current information and available opportunities.

Yes. Businesses can submit updates to their Action Page information at any time.

We encourage businesses to keep their information current so visitors can access accurate details, including:
• Hours
• Contact information
• Photos
• Website links
• Services
• Announcements or promotions

Keeping listings updated helps create a better experience for everyone using THEAPP.ONE.

Arti is the friendly AI guide for LGBTQ.ONE and THEAPP.ONE.

Arti was created to help members of The Community and its allies discover welcoming businesses, trusted professionals, events, community resources, and safe local spaces.

Arti is designed to provide helpful, respectful guidance while supporting LGBTQ.ONE’s mission:
Know BEFORE You GO.

No. Arti is an AI-powered digital guide created by LGBTQ.ONE.

While Arti is designed to feel friendly, conversational, and welcoming, Arti is not a human being and does not replace professional, medical, legal, or emergency services.

Arti’s purpose is to help visitors navigate THEAPP.ONE, discover resources, and learn more about welcoming businesses and community spaces.

Arti can help visitors:
• Discover inclusive businesses and welcoming spaces
• Learn about Action Pages and featured organizations
• Explore community resources and events
• Understand how businesses can participate in THEAPP.ONE
• Navigate the website and locate helpful information
• Share feedback or report outdated listings

Arti is designed to make THEAPP.ONE easier, friendlier, and more accessible for everyone.

Arti was created to provide a friendly, approachable guide for LGBTQ.ONE and THEAPP.ONE.

In today’s fast-moving world, many people want quick answers, clear guidance, and a welcoming experience without complicated apps, downloads, or barriers.

Arti helps support LGBTQ.ONE’s mission of promoting visibility, safety, acceptance, and connection for members of The Community and its allies:
helping people Know BEFORE You GO.

Businesses and organizations may be included on THEAPP.ONE through community recommendations, direct outreach, partnerships, public information, or business participation requests.

Our goal is to highlight businesses, organizations, and spaces that openly welcome members of The Community and their allies.

Listings may evolve over time as businesses update information, communities provide feedback, and new locations are added.

Yes. We encourage users to report listings that appear outdated, inaccurate, unsafe, misleading, or inconsistent with the values of LGBTQ.ONE and THEAPP.ONE.

Community feedback helps us improve the platform and maintain a more trustworthy experience for everyone.

Reports and feedback may be submitted through available contact options or support channels listed on the website.

Visitors are welcome to suggest businesses, organizations, events, or community spaces they believe should be included on THEAPP.ONE.

Suggestions help us expand the platform and discover welcoming places that may benefit members of The Community and their allies.

To suggest a location, contact LGBTQ.ONE through the website or use the available contact information provided on the platform.